Return and Refund Policy

Last updated: November 23, 2022

Thank you for supporting the Diocese of St. George’s-in-Grenada.

If, for any reason, you are not satisfied with a purchase or Donation, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased or Donated with us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Diocese of St. George’s-in-Grenada, Upper Church Street, St. George, Grenada
  • Service refers to the Website.
  • Website refers to Diocese of St. George’s-in-Grenada, accessible from https://catholicgnd.org
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us or Donation.

Your Order Cancellation Rights

You are entitled to cancel your order within 24 hours without giving any reason for doing so. We will reimburse you no later than 10 days from the day on which we receive your order cancellation notice. We will use the same means of payment as you used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging The following Goods cannot be returned:
  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

You can either return the Goods to us at the following address:

Diocese of St. George’s-in-Grenada

Upper Church Street, Saint George, Grenada

Phone: 1 473 440 2542

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: gncc@catholicgnd.org

Please send your feedback, comments, requests for technical support by email: gncc@catholicgnd.org

Diocese of St. George’s-in-Grenada

Upper Church Street Saint George, Grenada

Phone: 1 473 440 2542